COMO Support

A simple support guide to creating your Profile
How do I charge for the consultation?

Consultation fees are already decided by doctoriduniya as per specialty. Read More

Whom do I contact for billing questions?

You can call our customer care executive at -8601579266 for billing related queries Read More

How do I get started on Consult?

Just visit at your COMO profile, login your account by your registered mobile number and password and you can start online consultation of patients. Read More

What all features are available to me to consult online?

We understand if you’re a bit apprehensive about how to convey warm, caring bedside manner, without seeing the patient in person. Don’t worry; we have a few features that’ll help you make the patient feel at ease, and help you consult online effortlessly. The patient can share their basic information, disease symptoms or health problems and they can also share their diagnostic reports images if required. The doctor can send digital prescriptions which will contain the description of drugs, pre... Read More

How would I know that patient is requesting for online consult?

You will receive SMS at your registered mobile number that the patient for an online consult is in the waiting queue. This SMS will be received at your mobile number every time when any patient will request for online consult. Read More

Are there rules/guidelines that I have to follow when consulting online?

Just like you consult in an amazing manner with your visiting patients at the clinic/hospital, give the consultation your online patient with the same care and warmth. They would really appreciate your efforts. Explain the prescription: This is an important one. We will really appreciate that you will write the prescription in detail like dosage, before/after meals, etc., do take the time to walk the patient through the prescription. The patient will also appreciate giving the time to write pre... Read More

When and how I will receive my fees?

Firstly, congratulations! How was your experience? We hope everything went well! Your fees will be sent to the provided bank account within 7 days after your consultation. You will also receive a online consulted patients details by you on your registered email address with particulars of the payment, so you can keep track of payments easily.Firstly, congratulations! How was your experience? We hope everything went well! Your fees will be sent to the provided bank account within 7 days after you... Read More

What promises does DoctoriDuniya make to the patient regarding an online consultation? What is expected from doctors?

For all online consultation, we promise to the patients that they will receive a consultation prescription within 24 hours. We enforce this on the doctors who accept online consultation Read More

I have forget my password, how can I do login my profile?

If you forget your password then click on forget password and enter your registered mobile number, you will receive one time password at your registered mobile number, here you can reset your password and login your profile with your registered mobile number and new password. Read More