COMO Support

A simple support guide to creating your Profile
How to change my plan from como free to como pro?

To upgrade your medical practice plan, go to the COMO subscription section then select COMO pro plan to upgrade your medical practice plans and add unlimited doctors, specialties, facilities, and services, lock your bucket and pay online payment to activate your COMO pro plan. Your Profile will be activated 24 hours after your subscription. Read More

I am unable to see my specialty name. What should I do?

We have listed 46 specialties at our website but if your specialty is not present in the existing specialty list then write us at [email protected], our team will be contacted with you in 24 hours. Read More

I am unable to see my city name in the given list. What should I do?

We have listed 200 cities' names of India at our website but if your city is not present in the existing list then write us at [email protected], our team will be contacted with you in 24 hours. Read More

I am unable to see my name in given list. What should I do?

We have listed 7000 doctors at our website but if your name is not displaying in existing doctors list then click on Add Doctor option and create new doctor profile, fill doctor’s basic information like- doctor’s name, doctor’s degree, doctor’s specialty, opd fees and opd time. After submitting your profile details, your profile will be activated 24 hours after verification. Read More

How to edit my practice and establishment details in my existing profile at your website?

To edit your existing profile first you have to go in manage COMO plan section and after that, you have to select final profile tab, here you can edit your Basic Details, Address of Medical Establishment and Details of Medical Establishment Registration, Associated Doctors Details, Specialty Details, Services Details and Facilities Details. Read More

How to add online appointment facility in my profile?

To add online appointment facility at doctor’s profile you have to go online appointment section and click on the checkbox to select doctor’s profile on to which you want to activate online appointment facility and select Add button to add online appointment facility with a profile now lock your bucket and do the payment online to activate online appointment facility. An online appointment facility will be activated at a selected doctor’s profile within 24 hours. ... Read More

My profile is not activated after payment, what should I do?

Wait 24 hours after subscribing plan, check that your profile is complete or not, if your profile will be not completed then you will be received mail at your given mail id and reminder notification at your COMO dashboard. If your profile is completed then your profile will be activated in 24 hours but due to any other reason if your profile will be not activated then contact our customer relationship manager at – or mail us at [email protected] Read More